TintinStickers.com

Return Policy

Return Policy

1. Return Conditions

We accept returns in the following cases:

  • Manufacturing defects
  • Damage during shipping
  • Wrong product or quantity
  • Product not as described
2. Return Period

  • Within 7 days from receipt
  • Product must have original tags and packaging
  • Unused condition
3. Non-returnable Products

  • Used products
  • Damage due to user error
  • Custom-made products
  • Special promotion items
4. Return Process

  1. Contact: Send request via email or hotline
  2. Confirmation: We will confirm and provide instructions
  3. Ship back: Package and return the product
  4. Inspection: We inspect the product
  5. Resolution: Exchange or refund
5. Return Costs

  • Our fault: We cover shipping
  • Customer fault: Customer covers shipping
6. Refunds

Refund timeline:

  • Bank transfer: 3-5 business days
  • E-wallet: 1-2 business days
  • Cash: Upon product receipt
7. Support Contact

Email: [email protected]
 Hotline: 1900 xxxx
 Hours: 8:00 - 17:00 (Monday - Friday)

Last updated: 08/04/2026

April 18, 2026 20:44